Monarch’s Facility-Based Crisis center in Lumberton celebrates expansion, open house

Staff Report

LUMBERTON — A reopening ceremony was held last week for Monarch’s recently renovated and expanded Facility-Based Crisis center.

About 50 community members, elected officials, and representatives from the hospital, social services, school system, and Eastpointe, a regional managed care organization, gathered at the center at 207 W. 29th St. in Lumberton. The recently renovated crisis program provides in-patient treatment options for people with mental illness and substance use disorders requiring 24-hour care.

Monarch, one of Eastpointe’s network of providers, received more than $2 million in support from Eastpointe, and from federal and state funding streams. The Cannon Foundation also contributed to the center’s renovation and expansion. The facility provides the first step in treatment for adults who are experiencing a mental health crisis or need non-hospital substance use and detoxification services.

One of those adults was Charles B., who found Monarch’s crisis center in Lumberton when his drinking became excessive, and he started to lose friends, jobs, and the ability to cope with daily life.

“I have a very close family. I could see how I was tearing them apart. I was out of my character and I was completely under the influence of alcohol,” Charles said. “For years, I was hiding it, or so I thought. I just wanted that drink … . I would wake up in the morning and wanted a drink, and I would drink.”

This year, he celebrated three years of sobriety.

“Everybody (at Monarch) was excellent. They took my recovery to heart and I was confident when I walked through those doors that I would be able to make it,” Charles said. “Now, I take it one day at a time.”

The extensive renovation and expansion took the facility from 11 beds to 16. The facility is designed as an appropriate, time-limited alternative to emergency room visits and hospitalization.

“We are grateful to Eastpointe, The Cannon Foundation and others for their support of this project. The renovation and expansion of this facility will enhance the region’s mental health care continuum and allow us to provide critical services as we help people find their road to recovery,” Monarch President and CEO Dr. Peggy Terhune told people at Monday’s ceremony. “We are excited about the impact this additional space will have on our ability to meet the needs of this community and we are thankful for the support we have received.”

Monarch also provides outpatient services at 2003 Godwin Ave. in Lumberton and has offices in Laurinburg and Whiteville. The organization provides other services throughout the region, including therapy, mobile crisis, supported employment and day programs for people with intellectual and developmental disabilities.

For information about services provided in the region, visit or call 866-272-7826.

To learn more about Eastpointe, visit To access services 24-hours a day, contact the toll-free Eastpointe Member Call Center at 800-913-6109.

Staff Report