Robesonian

Survey puts Wesley Pines on top

LUMBERTON — Wesley Pines has been recently recognized as the Top Performer in the 2016-17 Life Care Services Life Plan Resident Satisfaction Survey.

The retirement community was acknowledged in the areas of overall satisfaction, accounting, assisted living, communications, executive director, extraordinary impressions, food and beverage, health center, marketing and sales, plant operations, security, and transportation.

Rick Exline, executive vice president of Life Care Services said, “We serve the customer first and foremost,” which is the very first Life Care Services principle. “Congratulations to Wesley Pines for exemplifying this focus.”

Wesley Pines set the bar for the other 130 communities that Life Care Services manages across the United States, he said.

Residents made several comments about how secure they feel at Wesley Pines, that the staff is helpful, friendly and welcoming, and that they are happy with their decision to move to Wesley Pines.

Staff report